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Frequently Asked Questions


What is the Wilbur's Finest Return & Refund Policy?

 Items can be returned within 30 days if they are defective, damaged, or the wrong product. The return products must be sold and/or fulfilled by Amazon(FBA) directly; otherwise, the customer may need to pay for return shipping.


How Can I Check My Wilbur's Finest Order Tracking Information?

4 Steps To track your package sold by Wilbur's Finest:

  1. Go to Your Orders.
  2. Go to the order you want to track.
  3. Select Track Package next to your order.
  4. Select See All Updates to view delivery updates.

On the Order Tracking Page for your package tracking information. You can Contact Us for more order help information if you still have questions about this.


Can I Contact Wilbur's Finest Before My Order Is Placed?

Yes, you can contact us before placing your order. Quickly Go to the Contact Us section and ask any question you want before placing an order.


What Do I Do If I Got Charged Without Ordering Anything from Wilbur's Finest?

Please check your credit bill to recall if the order was placed from a website store or Amazon. 

If you still have questions about the chargeback, don't hesitate to get in touch with us to confirm if there is a problem.